KFC, one of the world’s largest and most recognized fast-food chains, operates across more than 150 countries, with thousands of outlets globally. Known for its iconic fried chicken and quick service, the company’s success relies heavily on the efficiency and dedication of its workforce. In India, KFC has expanded rapidly with over 400 outlets, making it one of the fastest-growing markets for the brand. Managing recruitment on such a large scale, particularly in a diverse and complex region like India, posed significant challenges.
KFC India needed to not only streamline its recruitment process but also improve the overall candidate experience to attract top talent. The fast-paced nature of quick-service restaurants (QSR) meant that vacancies needed to be filled quickly without compromising on the quality of hires. Local hiring regulations, cultural nuances, and the scale of operations added layers of complexity to the process.
To efficiently manage high-volume recruitment across multiple regions while ensuring a consistent and positive candidate experience, KFC India partnered with NeuroTal, a leader in AI-driven recruitment solutions. NeuroTal’s platform was the key to transforming KFC India’s recruitment strategy by automating processes, enhancing candidate engagement, and delivering scalable, data-driven solutions tailored to the unique needs of the Indian market.